Research Reports

Giving a deep understanding of our client groups’ strategic and tactical requirements with powerful analytics, our research reports aggregate industry trends directly from the delegates you will meet at the forums. If you want even more information, Client iQ gives you the zoom down and specifics.

Social Housing Strategy Forum (May 2020)

AI, data analytics and mobile working were among the more significant issues highlighted by the housing association and local authority attendees for the Social Housing Strategy Forum in May. This report gives an insight into the budget plans of the group as well as their key technology priorities.


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Aviation Strategy Forum (March 2020)

We surveyed chief officers, directors and other senior leaders from major international airports and airlines about their strategic plans and how they intend to allocate budgets. This report highlights the transformational initiatives they are focusing their resources on to optimise passenger experience and other key issues.


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General Counsel and Compliance Strategy Forum (March 2020)

Our survey of General Counsel, Chief Compliance Officers and other leaders from in-house legal teams within Global 500 companies revealed how the group intends to allocate budgets and invest in new technologies. This report also highlights key strategic priorities which these investments intend to support.


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Education Strategy Forum (February 2020)

The next Education Strategy Forum is being held in February, and the university leaders attending have shared insights into how they are aligning their strategies and which technology investments they are currently prioritising.


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HR Strategy Forum (February 2020)

Our survey of HR leaders from Global 500 companies reveals culture change as a key issue which technology investments and strategic plans are being formed around. Other significant challenges being tackled include analysis of people data, leadership development and AI.


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Central Gov Strategy Forum (December 2019)

We surveyed chief officers, directors and heads of department in central government about where they intend for IT spend to be allocated in the future. This report also highlights the transformational initiatives they are focusing their resources on to boost efficiencies, optimise ongoing programmes and other key issues.


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Healthcare Strategy Forum (November 2019)

Ahead of the Healthcare Strategy Forum in November, NHS attendees provided insights into how they are allocating their budgets and which technologies they are currently prioritising. Modernising delivery of services was highlighted as a continuing trend across the group plus there is a drive for improved efficiencies at both the clinical and operational level.


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Local Gov Strategy Forum (October 2019)

Cloud delivery, service improvement and digital change were among the more significant issues highlighted by the local authority attendees for the Local Gov Strategy Forum in October. This report gives an insight into the budget plans of the group as well as their key technology priorities.


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Education Strategy Forum (October 2019)

In our survey of the delegates for the Education Strategy Forum in October 2019, some of the key issues being tackled were revealed to include student experience, technology infrastructure, data analytics and the student journey.


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Enterprise IT Strategy Forum (September 2019)

IT leaders in the world’s largest organisations have detailed their need for replacement of their legacy systems and company-wide digital change. This report outlines some of the key strategic and technological priorities they are tackling as well as how they plan to spend their budgets.


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Customer Experience Strategy Forum (September 2019)

Our survey of customer experience leaders from the world's largest organisations highlights that there is an urgent need for investment in automation. The group also specified how they are prioritising their strategic plans and which customer purchasing experience issues they are tackling.


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Police Strategy Forum (June 2019)

Police forces are taking urgent action to transform how they engage with citizens and use technology to prevent crime. This report reveals key insights into the investment plans and strategic priorities of the Chief Officers across the UK & Europe we approached in our survey.


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Healthcare Strategy Forum (June 2019)

The NHS C-suite executives attending the Healthcare Strategy Forum in June revealed in this report how the drive to effectively integrate health and social care continues to be a key issue and new AI-powered innovations are being heavily adopted enabling trusts to effectively deliver self-service.


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Local Gov Strategy Forum (May 2019)

The overarching themes revealed in our survey of local authority leaders are that digital change is urgently needed and service delivery is a significant area of improvement. This report also highlights the group's investment plans and how technologies are being adopted to achieve these goals.


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Clinical Quality Strategy Forum (April 2019)

Patient safety, developing clinical talent and quality improvement: these are some of the key issues flagged by our group of clinical leaders in this industry report. Respondents outlined how they intend to prioritise their strategic plans and invest in new technologies to maximise patient outcomes.


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Healthcare Strategy Forum (April 2019)

Our group of over 200 strategic, IT and operational leaders in the NHS detailed for us their plans on how they will be investing in new technologies and which improvement initiatives they are prioritising moving forward.


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General Counsel and Compliance Strategy Forum (March 2019)

Over 200 General Counsel, Chief Compliance Officers and other decision-makers from in-house legal teams in Global 500 companies told us about the efficiency challenges they are tackling in their organisations plus their plans for how they will spend their budgets.


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Education Strategy Forum (February 2019)

We surveyed over 300 Vice Chancellors, Directors and Heads of Department from UK universities about where they see IT spend being allocated in the future and the transformational initiatives they are focusing their resources on to maximise student experience and other key issues.


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HR Strategy Forum (January 2019)

Our group of more than 200 VPs, Directors and Global Heads of HR from Global 500 companies highlighted for us the top strategic priorities, technology investments and improvement initiatives currently being tackled in their organisations.


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